During my recent stay at a traditional hotel in Hongu, I had the pleasure of experiencing exceptional service. The staff went above and beyond to ensure a comfortable and enjoyable stay. One particular highlight was when I realized I had left some valuable belongings behind. The hotel staff promptly contacted me to inform me that they would personally mail the items back to me in the US. This level of attentiveness and care truly made my stay special. The traditional breakfast and dinner served at the hotel were also a delightful experience, with the staff taking the time to explain each dish and its accompanying sauce. I had a wonderful time at this hotel and would highly recommend it.

This hotel was a hidden gem amidst the beautiful hills! The staff went above and beyond, their service was exceptional. The spacious rooms had breathtaking views of a blossoming cherry tree and a Japanese balcony. And the breakfast was fresh and filling. Selected detail: "Rooms with a view over the village" from the second review.

All was great during my stay!

This hotel was an amazing retreat amidst beautiful hills, with breathtaking views and a perfect location to enjoy scenic walks. The staff was incredibly friendly and attentive to detail, making sure guests had everything they needed. The rooms with Japanese balconies were very comfortable, and the hot water amenities were very well-maintained. The breakfast spread was fantastic, with a great selection of dishes and everything was included.

All was perfect.

We had an incredible experience staying at this hotel. The staff was very friendly and helpful, providing transportation to the hiking trailhead and the bus stop. The breakfast and dinner were delicious, with special attention paid to our kosher and vegetarian needs. The hotel facilities, including the onsen, were top-notch and very clean. we had an enjoyable and relaxing stay.

Can't fault the property in any way.

We spent our Xmas holiday at a ryokan in Hongu for our Kumano Kodo trekking. the food was delicious and abundant, and we loved the onsen. the location was also great, with easy access to the hiking trails and nearby attractions such as the Kawayu Onsen. the traditional room provided a unique and authentic experience.

The overall quality of the facilities. the public baths were old and not well maintained, and the smell was unpleasant.

Exceptional staff, delicious food, spacious room, great Onsen experience, personalized service.

Can't think of anything.

This hotel was a great value for the money, with basic amenities and breath-taking views of the surrounding hills. The staff were helpful and welcoming, going out of their way to ensure a comfortable stay. The Japanese balcony was a nice touch.

All was okay.

Great food and private onsen!

Spent Christmas at a ryokan in the hills. The food was amazing and there was a private onsen which was a great experience. The ryokan was conveniently located near a lovely onsen town and close to the Kumano Kodo trail. The staff were very friendly and spoke English well which made communication easy.

Our room was located next to the stairs and it was very noisy. We asked for a different room but the front desk staff were unhelpful.

My recent stay in a lovely inn was just what I needed. the natural surroundings were stunning and there were great local tours. the staff were so warm and attentive without being obtrusive. the meals were so delicious and included various unique local specialties. the room was spacious and comfortable and the private onsen was a great bonus.

The wifi connection was not great and it was a little challenging to stay connected.